Communications Management - PDCA

 

Communications management comprises of;

  • Plan communications management 
  • Manage communications 
  • Monitor communications 
  • Continuously improve communications 

Tools & Techniques 

  • Active listening 
  • Communication competence
  • Communications requirements analysis 
  • Communication technology 
  • Communication models 
  • Communication methods
  • Communication styles assessment 
  • Conflict management 
  • Cultural awareness
  • Feedback
  • Meeting management
  • Networking
  • Non verbal communication
  • Observation / Conversation
  • Political awareness 
  • Presentations
  • Project Management Information System (PMIS)
  • Project reporting 
  • Stakeholder engagement assessment matrx

Artifacts 

  • Communications management plan
  • Project communications 
  • Work performance information

Reference 


PMBOK V6 Pages 359 - 394

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